Who is responsible?
SPAV Villarrica is responsible for the data collected through this website.
Privacy contact: edithadisenhos@gmail.com or WhatsApp 0984 199 289
SPAV Villarrica
Privacy policy
This privacy policy explains which personal data is processed through this website, for which purposes it is used, and which rights affected persons have.
Which data is processed?
Contact form: name, email, message reason, and message.
Reports: name, phone number, location, type of report, description, and optional uploaded photos or videos.
Lost pets: pet name, animal type, location, description, contact phone, and optionally an image.
Technical use: session data for language and login, plus server-side technical access data.
Why is the data used?
To respond to contact requests.
To receive and manage animal welfare reports.
To publish lost pet entries where requested by the sender.
To operate and manage the website securely.
Legal basis and legitimate purpose
The data is processed for communication with users, coordination of assistance, and management of reported cases.
Where users voluntarily submit data through forms, processing is based on that active submission and the legitimate purpose of handling the request.
Storage and access
Submitted data is stored in the website database and is only accessible to authorized persons in the admin area.
Photos and videos may be stored in the upload area of the system if they were submitted through forms.
Data is only kept for as long as it is needed for processing, documentation, or legitimate organizational purposes.
Sharing with third parties
There is currently no automatic sharing with advertising or tracking platforms.
Data may be shared where necessary for handling a specific case, for example with helpers or competent authorities.
Important notes on photos, videos, and reports
Please only submit content that is necessary for the report or request.
If photos or videos include other people, their rights and privacy should be respected.
Sensitive data should not be sent through open forms unless truly necessary.
Rights of data subjects
Affected persons may request access, correction, deletion, restriction, or objection regarding their personal data.
Requests can be sent to edithadisenhos@gmail.com.
Cookies and technical notes
At this time, the website mainly uses technically necessary functions, for example for language preference and admin login.
If analytics, marketing, or external tracking tools are added later, this privacy policy should be updated accordingly.